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Tool #2: Toll-free 1-800 hotlines. Back in the late 1990s, very savvy loan officers were using this tool to the max. Here is how it worked. The loan officer would place a classified ad in the paper offering a free report. All the prospect had to do was call the hotline and leave their name and address. However, the hotline captured the caller’s phone number as well. So the loan officer would call back the prospect to verify the mailing address and build rapport. It was effective then, and is effective now although it seems that fewer loan officers are using this tool.

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